Helpful FAQs

We don’t want your camera to be even MORE broken before it gets to us! SO we have some recommendations on how to package your Rollei for a safe trip when shipping.

 

Use a new cardboard carton. If the camera is damaged in shipping and you used an old box the insurance adjuster will claim it was packed improperly. Use at least two inches of packing around the entire camera.

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For most Rollei TLRs we use a 10 inch by 8 inch by 8 inch cardboard carton. Pack it tightly so the camera doesn't move around in the box.

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Warning: Do not use the larger air cushions, air pillows or air bags! They will not hold the camera in place! Your Rollei will just end up on the bottom of the box and be subject to impact and damage!

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We use the bubble pak with one inch diameter bubbles. We wrap the camera in bubblepak and then overfill the carton with Styrofoam "popcorn".

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For more packing information see UPS packaging guidelines

Besides your Rolleiflex you can include the original case and lens caps or filters in place of lens caps. Please don't pack a sunshade or any other accessories unless they are to be repaired.

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Please don't include other cases that are several times the size of the camera.

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You can include the factory case and lens cap for protection.

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With or without the case please enclose your Rolleiflex in a plastic bag before you wrap it in bubblepak.

Enclose a note with your name, return shipping address, phone number, email address and description of repairs you think it needs and insure it.